FAQ | Every Worry Addressed | On The Rocks Girls

Every Worry. Addressed.

The questions you're asking yourself. The fears keeping you from booking. We've answered all of them.

Costs & Hidden Fees (What You're Really Asking: "Will This Cost More Than Expected?")

What if this costs way more than I think?

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It won't. Our proposals are completely transparent—you see exactly what's included and what it costs before you commit.

No surprise fees on event day. What you see in the proposal is what you pay. Period.

Do I have to provide the alcohol, or do you? (And why does this matter?)

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You provide the alcohol. We provide everything else.

Why this matters: Transparent costs. Full control over brands. No markup on bottles. We tell you exactly what to buy and how much. You purchase it. We handle it.

This keeps pricing clear and puts you in control of one of the biggest bar costs.

What's included in the price? (What am I actually paying for?)

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You're paying for liberation. Specifically:

Licensed, insured bartenders | Custom menu design | All mixers, garnishes, glassware | Ice, tools, equipment | Complete setup before guests arrive | Professional service throughout your event | Guest monitoring and responsible service | Complete cleanup and breakdown

You literally don't touch anything bar-related. That's what you're paying for.

Are there travel fees or additional charges?

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Travel is included for most venues in Orange County, LA, and Inland Empire. For locations outside our primary service areas, a modest travel fee may apply.

We tell you upfront. No surprises in the final invoice.

Liability & Protection (What You're Really Asking: "Am I Protected If Something Goes Wrong?")

What if something goes wrong and I'm held liable?

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You're protected. We carry full liquor liability insurance for every event. We provide proof of coverage before your celebration.

Our bartenders are trained in responsible service. We actively manage risk, monitor guests, and prevent issues before they happen. That's literally what you're paying us for.

Are your bartenders actually licensed and certified?

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Yes. Every bartender is licensed and trained in responsible alcohol service. We maintain all necessary certifications and can provide documentation.

This isn't optional for us. It's how we protect you and your guests.

What if my venue requires specific insurance or permits?

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We work with venue requirements constantly. Tell us what your venue needs, and we'll provide the necessary documentation.

This is standard for us. We know what venues ask for and we have it ready.

Reliability (What You're Really Asking: "Will You Actually Show Up?")

What if the bartender doesn't show up?

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We've never missed an event in nearly 10 years.

You'll have direct contact with your bartender before your event. We confirm details days in advance. We arrive early.

If the impossible happens (illness, emergency), we have backup staff ready. You will not be without a bartender.

When should I book to guarantee my date?

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Book 2–3 months ahead and you can stop worrying about availability. Summer weddings and holidays fill 3–6 months out.

Once you're booked, you're locked in. We confirm, we prepare, we show up. That date is yours.

What happens if I need to cancel or reschedule?

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Life happens. Our cancellation policy is clearly outlined in your contract. We work with you when possible.

The earlier you tell us, the more flexibility we have. We're not here to penalize you—we're here to help you celebrate when the time is right.

Quality Control (What You're Really Asking: "Will This Look Cheap or Messy?")

What if the bar looks cheap or disorganized?

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It won't. We arrive early to set up a clean, organized, professional bar before your guests see anything.

Your guests will notice the polish. That's our specialty. Organized execution. Editorial presentation. We've done this 200+ times.

Can you match my event's aesthetic or theme?

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Yes. We customize garnishes, glassware, signage, and presentation to match your style.

Your bar becomes part of your event design—not a vendor table that clashes. Garden wedding? Modern minimalist? We adjust.

What if guests don't like the cocktails?

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We design menus based on your guest demographics and preferences. We balance approachable flavors with interesting options.

Plus, we always include wine and beer service. Everyone has something they'll enjoy.

What if the lines get too long and guests get frustrated?

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We staff appropriately based on your guest count. Under 50 guests? One bartender keeps service smooth. 50–100? Two bartenders. 100+? Three or more.

Professional bartenders keep lines moving. That's what we're trained to do.

Logistics (What You're Really Asking: "What If Something Doesn't Work?")

What if my venue doesn't have power or water?

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We've worked venues with no infrastructure at all. We bring portable solutions and coordinate with rental companies if needed.

Just tell us what we're working with. We'll handle it.

What if the weather is bad for an outdoor event?

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We're flexible. We can set up indoors, in a tent, under a pergola—wherever your celebration moves.

Have a backup location ready. We'll adapt to whatever you need.

What if my guest count changes?

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Guest counts change—it's normal. Just let us know as soon as possible and we'll adjust staffing and supplies.

We're not rigid. We work with your reality, not your original estimate.

What if I'm working with a wedding planner or coordinator?

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We coordinate seamlessly with planners, venues, and caterers. We're experienced working as part of a larger team.

Professional communication. Zero drama. That's how we operate.

Do you handle setup and cleanup?

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Yes. Completely. We arrive early to set up, stay throughout your event, and handle all cleanup.

You don't touch anything. We leave your venue spotless.

Still Have a Specific Worry?

If your concern isn't answered here, reach out. We'll address it directly—no pressure, just clarity.

Call or Text

(714) 681-2996
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